Maine.gov logo
Agency logo

Home → Health Professionals → Customer Satisfaction Survey

Customer Satisfaction Survey

Management welcomes feedback of all kinds as well as suggestions for improvement of laboratory services. Please fill out the following survey to tell us how we are doing. 

1. The evidence intake staff was courteous and effectively handled any questions with regards to evidence submission procedures.
2. The laboratory staff conducted themselves in a professional manner and effectively handled any discipline specific questions.
3. Requests for additional information, case status, or similar inquiries were responded to promptly.
4. The turnaround time for examinations was adequate for the needs of my agency/department.
5. The laboratory reports are comprehensive and easy to understand.
6. Overall, the laboratory provides quality services and is responsive to the needs and concerns of my agency/department.