CAD Memos

No. Memo Title/Subject Date Issued Addressee(s)
2024-05 Procedural Changes to CASD Communication Process 03/26/2024 All Utilities
2024-04 Important Commission Decision Relating to Proper Billing Practices, re: Title 35A M.R.S. § 309(1) and (2) 02/21/2024 All Utilities
2024-03 Reminder to File 2023 Annual Credit & Collection Report / Procedure for Filing 01/05/2024 All Eligible Telephone Carriers
2024-02 Reminder to File 2023 Annual Credit & Collection Report / Procedure for Filing 01/05/2024 All Water Utilities
2024-01 Reminder to File 2023 Annual Credit & Collection Report / Procedure for Filing 01/05/2024 All Electric/Gas Utilities
2023-05 Ch. 815 10 (L)(5) 10/05/2023 All Electric/Gas Utilities
2023-04 Update to LIAP Application Process 02/15/2023 All Electric Utilities
2023-03 Reminder to File 2022 Annual Credit & Collection Report / Procedure for Filing 01/09/2023 All Eligible Telephone Carriers
2023-02 Reminder to File 2022 Annual Credit & Collection Report / Procedure for Filing 01/09/2023 All Water Utilities
2023-01 Reminder to File 2022 Annual Credit & Collection Report / Procedure for Filing 01/09/2023

All Electric/Gas Utilities

2022-08 Ch. 815 10 (L)(5) 09/08/2022 All Electric/Gas Utilities

2022-07

Recent Changes to Ch. 870 of the Commission's Rules

06/07/2022

All Utilities

2022-06 L.D. 1847/Public Law 586, An Act to Prohibit a Public Utility from Terminating or Disconnecting Service to a Public Safety Facility without Advance Notice and Approval. 05/11/2022 All Utilities
2022-05 Important Commission Decision Relating to Ch. 660 and 815 § 10(I) - Disconnection Procedures for Leased or Rented Residential Property 02/03/2022 All Electric/Gas/Water Utilities 
2022-04 Guidance for the Winter Disconnection Period (WRTD) - Occupants 02/02/2022 All Electric/Gas Utilities
2022-03 Reminder to File 2021 Annual Credit & Collection Report / Procedure for Filing (pdf)  01/21/2022 All Eligible Telephone Carriers
2022-02 Reminder to File 2021 Annual Credit and Collection Report-Procedure for Filing 01/21/2022 All Water Utilities
2022-01 Reminder to File 2021 Credit & Collection Report / Procedure for Filing (pdf) 01/21/2022 All Electric/Gas Utilities
2021-06 L.D. 1328/Public Law 347 - Statutory Amendment to Title 35-A, Sub-Section 717 - Winter Terminations  11/09/2021 All Electric Utilities
2021-05 Recent Changes to the Commission's Underground Facility Damage Prevention Requirements, Ch. 895 - (Memo # Corrected from 2021-01 to 2021-05 - Originally Issued 9-8-21) (pdf) 10/13/2021 All Excavators and Operators of Underground Facilities
2021-04 Ch. 815  10 (L)(5 (PDF) 10/1/2021 All Electric/Gas Utilities
2021-03 Reminder to File 2020 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/7/2021 All Eligible Telephone Carriers
2021-02 Reminder to File 2020 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/7/2021 All Water Utilities
2021-01 Reminder to File 2020 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/7/2021 All Electric/Gas Utilities
2020-03 Reminder to File 2019 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/6/2020 All Eligible Telephone Carriers
2020-02 Reminder to File 2019 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/6/2020 All Water Utilities
2020-01 Reminder to File 2019 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/6/2020 All Electric/Gas Utilities
2019-09 PUC Closure, 12:00 Noon, Dec 24 - Dec 26, 2019 (pdf) 12/23/2019 All Telephone/POLR Providers
2019-08 PUC Closure, 12:00 Noon, Dec 24 - Dec 26, 2019 (pdf) 12/23/2019 All Electric/Gas and Water Utys
2019-07 Ch. 815 10 (L)(5) (pdf) 10/2/2019 All Electric/Gas Utilities
2019-06 State Office Closure, July 4 - 5, 2019 (pdf) 7/2/2019 All Telephone/POLR Providers
2019-05 State Office Closure, July 4 - 5, 2019 (pdf) 7/2/2019 All Electric/Gas and Water Utys
2019-04 Keeping CASD Contact Information Up to Date (pdf) 5/8/2019 All Utilities
2019-03 Reminder to File 2018 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/10/2019 All Eligible Telecom Carriers
2019-02 Reminder to File 2018 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/10/2019 All Water Utilities
2019-01 Reminder to File 2018 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/10/2019 All Electric/Gas Utilities
2018-08 PUC Closure, December 24 - 26, 2018 (pdf) 12/18/2018 All Telephone/POLR Providers
2018-07 PUC Closure, December 24 - 26, 2018 (pdf) 12/18/2018 All Electric/Gas and Water Utys
2018-06 State Offices Closed December 5, 2018 (pdf) 12/4/2018 All Utilities
2018-05 Ch. 815 10 (L)(5) (pdf) 10/1/2018 All Electric/Gas Utilities
2018-04 February 23 LIAP Informational Meeting Notice (pdf) 1/26/2018 All Electric Utys/Interested Persons
2018-03 Reminder to File 2017 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/9/2018 All Eligible Telecom Carriers
2018-02 Reminder to File 2017 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/9/2018 All Water Utilities
2018-01 Reminder to File 2017 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/9/2018 All Electric/Gas Utilities
2017-11 PUC Holiday Schedule (pdf) 12/13/2017 All Utilities
2017-10 Change of CASD Staff Contact Numbers (pdf) 10/25/2017 All Utilities
2017-09 Ch. 815 § 10 (L)(5) (pdf) 10/3/2017 All Electric/Gas Utilities
2017-08 Disconnection Dates on Disconnection Notices (pdf) 7/10/2017 All Water Utilities
2017-07 Potential State Shutdown (pdf) 6/30/2017 All POLR Providers
2017-06 Potential State Shutdown (pdf) 6/30/2017 All Electric/Gas/Water Uys
2017-05 Encryption of State of Maine Email (pdf) 6/8/2017 All Utilities
2017-04 Disconnection Information: Follow-up to 10-16-15 CASD Bulletin and Request (pdf) 3/13/2017 All Electric/Gas Utilities
2017-03 Reminder to File 2016 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/9/2017 All Eligible Telecom Carriers
2017-02 Reminder to File 2016 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/9/2017 All Water Utilities
2017-01 Reminder to File 2016 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/9/2017 All Electric/Gas Utilities
2016-08 Closure of State Offices, Dec.23, Dec.26 and Jan. 2 (pdf) 12/19/2016 All Utilities
2016-07 Disconnection Notices "Spanning" the Summer-Winter Season (pdf) 9/13/2016 All Electric/Gas Utilities
2016-06 Winter Notices (Ch. 815 § 10(M)(5)(b) & (6) (pdf) 9/13/2016 All Electric/Gas Utilities
2016-05 Ch. 815 § 10(L)(5) (pdf) 9/13/2016 All Electric/Gas Utilities
2016-04 Alert about Emails from CASD (pdf) 8/24/2016 All Utilities
2016-03 Reminder to File 2015 Annual Credit & Collection Report / Procedure for Filing (pdf) 3/1/2016 All Eligible Telecom Carriers
2016-02 Reminder to File 2015 Annual Credit & Collection Report / Procedure for Filing (pdf) 3/1/2016 All Water Utilities
2016-01 Reminder to File 2015 Annual Credit & Collection Report / Procedure for Filing (pdf) 1/19/2016 All Electric/Gas Utilities
2015-05 Ch. 815 § 10 (L)(5) (pdf) 10/1/2015 All Electric/Gas Utilities
2015-04 Additional Reminder about Filing Report (pdf) 7/31/2015 Water Utilities That Have Not Submitted 2014 Report
2015-03 Name Change for Consumer Assistance Division (pdf) 4/23/2015 All Utilities
2015-02 Reminder of Annual Credit & Collection Reports and Procedure for Filing (pdf) 3/11/2015 All Eligible Telecom Carriers
2015-01 Reminder of Annual Credit & Collection Reports and Procedure for Filing (pdf) 3/11/2015 All Water Utilities
2014-07 CAD Hotline Hours (pdf) 11/14/2014 All Utilities
2014-06 Ch 815 § 10 (L) (5) (pdf) 10/1/2014 All Electric/Gas Utilities
2014-05 Lifeline Eligibility (pdf) 3/18/2014 All Eligible Telecom Carriers
2014-04 Ch. 314 Changes and Subsidized Housing (pdf) 2/13/2014 All Eligible Electric Utilities
2014-03 Reminder of Annual Credit & Collection Reports and Procedure for Filing (pdf) 1/16/2014 All Telecommunication Carriers
2014-02 Reminder of Annual Credit & Collection Reports and Procedure for Filing (pdf) 1/16/2014 All Water Utilities
2014-01 Reminder of Annual Credit & Collection Reports and Procedure for Filing (pdf) 1/16/2014 All Electric/Gas Utilities
2013-04 New Procedure When Filing Low Income Assistance Program Quarterly Reports (pdf) 11/15/2013 All Eligible Electric Utiities
2013-03 Ch 815 § 10 (L)(5) (pdf) 9/5/2013 All Electric/Gas Utilities
2013-02 CAD Staff Unavailable on March 1, 2013 (pdf) 2/26/2013 All Utilities
2013-01 Procedure When Filing Annual Credit and Collection Reports (pdf) 1/14/2013 All Utilities
2012-02 Medical Emergency Workshop (pdf) 8/6/2012 Medical Emergency Workshop Members
2012-01 Annual Lifeline/Link-Up Outreach Report (pdf) 1/9/2012 All Eligible Telecom Carriers
2011-01 Ch 815 Winter Disconnection Period (pdf) 10/3/2011 All Electric/Gas Utilities