Effective April 7, 2021, all incoming general correspondence (letters, notes, or similar written communication) for adult residents must be:
- On 8 ½” x 11” white paper
- Written or printed in black or dark blue ink.
For more detailed information see the Mail Policy. This will open in a new window. When finished with the policy documents, close that window to return to this page.
Cash shall not be sent to any resident. Click here to Add Funds to a resident's account through the department's online Money Deposit Service.
Resident's Mailing Address (for first class-mail other than legal mail):
Mountain View Correctional Facility
809 Cushing Road
Warren, ME 04864
Resident's Mailing Address (for packages, newspapers and magazines, and legal mail):
Mountain View Correctional Facility
1182 Dover Road
Charleston, Maine 04422
All incoming resident mail must have a verifiable name and return address.
Each visitor is allowed 2 visits per month. Exceptions can be made with approval from the Warden’s Office.
- Appointments are made Monday through Friday from 9:00 a.m. to 10:30 a.m. for the current week.
The dedicated visit telephone number is: 207-285-0816.
- All visitors must have an appointment regardless of age. There will be no exceptions to this pre-appointment process. If there is a change needed to a visit, it can be made by calling during the next appointment time.
- Online visit requests will be accepted beginning with each SUNDAY prior to the date of your visit request. No early requests will be processed.
- No more than three (3) visitors may visit a resident at any given time. A fourth person may visit, but must be under the age of (6).
- Only visitors who are on the resident's approved visiting list will be permitted to visit. Any person wishing to visit who has not previously been an approved visitor must submit a Visitor Application below.
Residents will be notified if their potential visitors are approved or denied visitation.
- Visitors may visit only one resident at a time, unless they receive prior approval in writing from the Superintendent.
- Former residents of any Department of Corrections’ facility must have been released a minimum of one year before being considered for visitation. Former residents who have been released for at least one year must obtain advanced approval in writing from the Superintendent before a visit will be allowed. Special consideration for visitation will be given to relatives of residents who are former residents regardless of their release dates. Anyone on Probation/Parole must obtain written permission from his/her Probation/Parole Officer as well as the Superintendent in order to schedule a visit.
- Adult visitors shall be required to present government issued photo identification upon admittance (such as a driver’s license). Minor visitors may be required to present government issued photo identification, such as a State of Maine identification card or other government issued identification, such as a birth certificate, upon admittance to the facility.
- All visitors are to remain in their vehicles until the Visiting Room door is opened
- The Facility reserves the right to search any visitor and vehicle it deems necessary under the authorization of the Superintendent or designee. Residents may be subject to a search for contraband at any time, during or after visits if the need is indicated by any of the officers on duty or the on-duty Sergeant.
Fill out an application; only one name per application.
- Adult Facility Visitor Application - print version
Print and fill out by hand and then mail to the facility address. Be sure to sign the form on each page.
- Adult Facility Visitor Application - electronic version
Download and fill out electronically and then print and mail to the facility address. Be sure to sign the form on each page.
Make sure that you sign the application and return it:
Mountain View Correctional Facility
1182 Dover Road
Charleston, ME 04422
Or use our new online schedule request: Online Visit Schedule Request
Directions to the Facility
From the North or South:
- Take I-95 North or South to Bangor.
- Take Exit #185.
- Turn right onto Broadway which is Route 15, traveling North.
- Travel will be through towns of Bangor, Glenburn, Kenduskeag, and Corinth, heading North to Dover-Foxcroft.
- REMAIN ON Route 15. (Do Not bear right at the sign to Charleston Village).
- Mountain View will be on the left at the top of the large hill: approx. 8 miles-10 min from Corinth and 20 miles-45 min from Bangor.
- Visitor/Resident processing and screening will take place during the first 30 minutes. Actual visits will be one hour in length.
- Families may only schedule one visit per weekend.
- Each resident may only have three visitors per visit (with the exception of children under the age of 6).
- All calls to request visits must be made to (207) 285-0816. Visit calls will be accepted Monday through Friday from 09:00 a.m. to 10:30 a.m. All calls must be made at least two business days prior to the date of the scheduled visit.
- Alternatively, you may use our on-line visit form. All requests must be made at least two business days prior to the date of the scheduled visit.
- Visitors must arrive by the start time noted on the visit schedule above. Visitors arriving more than 15 minutes late may not be admitted.
Visit Room Rules
- A resident and visitor may embrace or kiss briefly at the beginning and end of the visit. Residents and visitors may hold hands during the remainder of the visit. Petting or sexual contact may be considered reason for ending the visit. The hands of the resident and visitor must be visible at all times. Unless otherwise restricted, residents may hold their minor children in their laps. All conduct during visits must be within proper limits of decorum out of respect for others.
- The on-duty supervisor may choose to assign seating.
- Visitors will keep their children under close supervision at all times. Visitors will not be allowed to bring food or drink into the visiting room with the exception of infant’s nutrition. All children must be seated within the immediate vicinity of the parents or guardians. They may not sit unsupervised. They may not climb on furniture or disturb other visitors in any way, which includes yelling, screaming, throwing things.
- Nothing will be passed between the visitors and the resident unless it has been cleared by the Visit Officer. Contraband for the purpose of this section is defined as "a dangerous weapon, any tool or other thing that may be used to facilitate a violation of Section 757 (Escape), or any other thing which a person confined in official custody is prohibited, by statute or regulation, from making or possessing.
Examples of contraband are: weapons, cutting blades, drugs, marijuana, alcohol, files, money, and tobacco. Persons violating this rule will be suspended from visiting and are subject to criminal prosecution. It is a felony to aide in the escape of a resident.
- There will be NO LOUD or PROFANE language. Be respectful of others.
- Visitors will leave all handbags, suitcases, briefcases and other items not necessary during visits locked in their automobiles. No property will be allowed to be brought in by visitors. Visitors who bring diaper bags into the visit room must leave them with the Visit Officer. Visitors’ coats/jackets will be stored in the prescribed area. The Facility will not assume responsibility for any of the visitors’ personal effects.
- Persons suspected of carrying a weapon, who appear to having been drinking intoxicants, or appear to be under the influence of a controlled substance will be not admitted. Consuming or possessing alcohol or drugs on State property is a violation of State law.
- No cameras or cell phones are allowed. Visitors will not be allowed to take photographs in or about the Facility.
- Residents will remain seated once visits commence except to speak to the Visit Officer. Residents and visitors shall not move about the visit room or visit with other residents or their visitors.
- If there is only one visitor, the visitor and resident must sit across from each other. Residents are required to sit facing the Visit Officer at all times.
- All items purchased in the canteen machines for the residents will be consumed in the visiting room.
- Visitors must be properly attired.
ACCEPTABLE DRESS: Jeans and slacks, skirts and dresses knee length or longer. Tops and shirts that are loose fitting and completely cover the upper torso.
UNACCEPTABLE DRESS: Gym shorts, boxer shorts, short-shorts or any items of clothing with revealing holes. Clothing which makes reference to drugs, alcohol, sex, violence or with vulgar or obscene language. Bare midriffs, half shirts, halter tops, tank tops, pajamas, lingerie, or see-through clothing of any kind. No bare feet.
Dress code rules may be waived in cases where children (0-10) and senior citizens (60 and over) are involved.
Officers will use common sense, respect and discretion. In instances where clothing worn by a visitor comes into question, the Visiting Desk Officer will notify the Duty Sergeant. Following a visual inspection, the Sergeant will make the determination if the visitor will be permitted to visit. If the visit is not allowed, the visitor will be advised to leave the property. There is no appeal.
- Residents will be properly dressed for visits. This includes a shirt buttoned up and tucked in, boots/shoes properly tied. Jackets and hats will not be worn in the visit room.