Contact Us

The Bureau of Insurance welcomes consumer questions and complaints.

Ways to Reach Us

Hours of Operation

Our offices are open 8 AM to 5 PM Eastern Time Monday through Friday, excluding holidays.


Complaint Form - Click this link to get to our On-line complaint form

Mailing address (All US Postal Service deliveries including overnight express)

The US Postal Service does not deliver to our physical address in Gardiner. All US Postal Service deliveries (including overnight express) must be addressed to 34 State House Station, Augusta, ME 04333 or they will be returned. Please send private deliveries, such as FedEx and UPS, to our temporary physical location, 221 State Street, Augusta ME 04330.

Department of Professional & Financial Regulation
Bureau of Insurance
#34 State House Station
Augusta, ME 04333-0034

Physical location (Private deliveries such as FedEx and UPS) - Temporary change of location

Department of Professional & Financial Regulation
Bureau of Insurance
221 State Street
Augusta ME  04330

Website Problems or Comments

For technical inquiries or if you are having trouble accessing any portion of this Web site, please contact the Webmaster. We also welcome any comments or feedback you may have that will help us improve our site.