Attention Section 43 Hospice Providers: Electronic Visit Verification (EVV): Implementation January 1, 2024

Oct 20, 2023

MaineCare temporarily excluded Hospice services from EVV requirements as of March 15, 2023.  

Section 43, Hospice Services re-implementation is expected to begin January 1, 2024. This change affects hospice providers who currently bill service codes G0299, G0155, and T2043. 

For dates of service beginning on January 1, 2024, Hospice claims without a verified matching EVV record will pend for up to 30 days and then deny if there is still no matching EVV record.  

We strongly encourage you to work toward implementation of the EVV requirements ahead of the impending January 1, 2024, deadline. 

Getting Started  

Maine has an open EVV system platform that allows providers to use the State-offered EVV system or their own EVV system to connect with MIHMS.  Visit our EVV webpage to learn about system set up, service codes that require EVV visit records, implementation tips, frequently asked questions, and more.  

To begin using the State EVV System:

• Please follow the instructions in the EVV System Set-Up Options section of the EVV webpage. If you have not yet logged into the State EVV System, your account may require a password reset. Please contact Provider Services for assistance at 1-866-690-5585, option 3.  

To begin using an Alternate or 3rd Party EVV system:

• Please review the Alternate EVV Systems document. The process for integrating an Alternate or 3rd Party EVV system is dependent on how long the provider and/or vendor takes to complete their steps. The minimum time to complete the alternate system integration process is eight weeks. Therefore, if you are planning to utilize an Alternate or 3rd Party EVV system, we encourage you to use the State EVV system until you have completed the Alternate EVV System integration process.  

EVV Sandata Trainings 

With the January 1, 2024, EVV deadline approaching, we are offering provider and 3rd party (aggregator) trainings. Currently all trainings are online via Microsoft Teams. These events can be found in the Event Calendar on the Health PAS Online Portal.   

Register through Absorb: 

• You can register for these courses through the Absorb training platform. The Absorb training system allows providers to register for trainings more than once. If this is your first time using the Absorb training platform, go to the Absorb training site and follow the instructions to create your login credentials.   

Questions?  

See the EVV webpage for more details about EVV requirements.  

Please contact Provider Services with questions:  

• EVV email box  

• 1-866-690-5585, option 3