MaineCare is committed to supporting health care providers to give the best quality care and services available to MaineCare Members. Your input on an upcoming survey will help us achieve this goal. Each year, the Office of MaineCare Services conducts a survey to hear about:
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The health care children covered by MaineCare received.
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Your experience with your child’s MaineCare in the last 6 months.
We will be randomly selecting children who received services between April 1, 2023, and September 30, 2023. If your child is chosen, someone from the University of Southern Maine’s Survey Research Center will ask you to take part in a survey soon either by calling you or sending you a text message with a link to the online survey. The survey will only take 15 minutes.
The information you provide will be kept completely private and confidential, and your answers will never be matched with you or your child’s name. Individual answers will never be seen by MaineCare, or anyone involved with your child’s care and will not impact your child’s eligibility for MaineCare.
We hope you will take this opportunity to tell us about your experiences!