DHHS → node
Gainwell continues to reduce the number of open cases and the time it takes to complete their steps within the enrollment process. Gainwell completed 711 enrollment cases in February and the average turnaround time for case completion was 31.3 days. Case inventory decreased to 537 by the end of February and the average system age of the case in inventory is approximately 20 days old.
*Please note bolded text below for clarification of our previous message.
The Office of MaineCare Services is inviting you to join a Zoom webinar today, February 29, 2024. We will use this time is to review current guidance and as an opportunity for sharing questions and concerns with the State. Please register in advance.
When: Feb 29, 2024 01:00 PM Eastern Time (US and Canada)
As communicated on February 23, 2024, Change Healthcare is experiencing a network interruption related to a cyber security issue. This is a national issue affecting health care systems and Medicaid programs in many states, including Maine.
In December, MaineCare announced the Post Incarceration Incentive Pilot Payment. Please refer to our previous notice for additional information on the process for submitting services for providers that receive weekly, monthly, or non-claims-based reimbursement from MaineCare.
Authorizes pharmacies to provide 30-day supplies of covered prescriptions to MaineCare members
AUGUSTA – MaineCare, Maine’s Medicaid program, is continuing to respond to a disruption caused by a cyber security issue affecting Change Healthcare, an out-of-state vendor that operates MaineCare’s pharmacy claims system. This is a national issue affecting health care systems and Medicaid members in many states.
In follow-up to our February 23, 2024, e-message,
This message is to announce that MaineCare is now authorizing 30-day prescriptions to continue to assist pharmacies in fulfilling MaineCare member prescriptions in response to the Change Healthcare network interruption. This is a change from MaineCare’s temporary authorization of the use of a 3-day override as noted in our February 23, 2024 e-message.
As communicated on February 23, 2024, Change Healthcare is experiencing a network interruption related to a cyber security issue. This is a national issue affecting health care systems and Medicaid members in many states, including Maine.
You may be aware that Optum Change Healthcare is experiencing a network interruption related to a cyber security issue. This is a national issue affecting Medicaid members in many states, including Maine. As a result, MaineCare is experiencing issues processing pharmacy claims.