Student Loan Resources

On July 9, 2025 the U.S. Department of Education announced it will restart interest accrual for borrowers with loans in the Saving on a Valuable Education (SAVE) Plan on August 1, 2025. For more information, see the U.S. Department of Education's press release (Trusted Partner Link).


🛈 There is a pause in processing of discharges for Total and Permanent Disability (TPD) as the U.S. Department of Education updates and streamlines their systems for a better user experience. You can continue to submit your TPD forms during the pause but some borrower discharges may not be finalized until the update is complete in spring 2025.

If you submit a form after January 24, 2025 but before processing resumes, your account won't automatically be placed in a forbearance. We recommend you call your servicer to request a forbearance until processing is complete.


Are you having issues with your student loan servicer? The Bureau of Consumer Credit Protection is here to help. Maine's Student Loan Ombuds can help borrowers resolve disputes with their loan servicer and make sure they are in compliance with the law. All student loan servicers in Maine must obtain a license from the Bureau. Check a license at NMLSConsumeraccess.org (Trusted Partner Link)

Are you a resident of a state other than Maine and need help with your student loans? CLICK HERE (Trusted Partner Link) to find out if your state has a student loan ombudsman.