Contact Us

The Bureau of Consumer Credit Protection welcomes consumer complaints and questions.

Telephone and fax

Telephone: 800-332-8529 (toll free in Maine) or 207-624-8527
Hearing Impaired: Maine Relay 711

Fax: 207-582-7699

File A Complaint

Staff Directory +
Employee Position Phone
Linda Conti Superintendent 207-624-8527
Vacant Staff Attorney 207-624-8527
Kristine M. Fournier Principal Examiner
Licensing Supervisor, NMLS Contact
207-624-8527
Steve Lemieux
Principal Examiner
Examination Supervisor
207-624-8527
Ed Myslik Principal Examiner
Outreach and Consumer Complaint Supervisor
207-624-8527
Stephanie Roux Principal Examiner
Student Loan Ombudsman
207-624-8527
Lorna Getchell Chief Field Investigator
Money Transmitter Licensing, Predatory lending investigations
207-624-8527
Rick Henry Senior Examiner
Consumer Complaints, GAP Waiver Administrator Licensing
207-624-8527
Bradley J. Hughes Senior Examiner
Field Examinations
207-624-8527
Holly Rock Senior Examiner
Field Examinations
207-624-8527
Tammy Veinott Senior Examiner
Field Examinations
207-624-8527
Vacant Office Specialist I Manager Supervisor
Office Manager
207-624-8527
Jessica Canwell Examiner
Licensing
207-624-8527
Joel Davis Examiner
Licensing
207-624-8527
Jason Fuller Examiner
Field Examinations
207-624-8527
Aaron Howard Examiner
Licensing
207-624-8527
Vacant Examiner
Field Examinations
207-624-8527
Chris Petersen Examiner
Licensing
207-624-8527
William Rosenberger Examiner
Field Examinations
207-624-8527
Leah Toulouse Examiner
Field Examinations
207-624-8527
Justin Vivian Examiner
Consumer Complaints
207-624-8527
Rhonda Albert Office Specialist I
Foreclosure Diversion Programs, Consumer Hotlines
207-624-8527
Vacant Office Specialist I
Consumer Hotlines
207-624-8527

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    Mailing address

    Department of Professional & Financial Regulation
    Bureau of Consumer Credit Protection
    35 State House Station
    Augusta, Maine 04333

    Delivery address/physical location

    Department of Professional & Financial Regulation
    Bureau of Consumer Credit Protection
    76 Northern Avenue
    Gardiner, Maine 04345

    Driving Directions +

    Driving Directions

    From Lewiston-Auburn via Route 202 East

    • Follow Route 202 East into Augusta (Western Avenue). Keep in right hand lane on approach to traffic circle.
    • Take first right off circle onto Route 201 South and follow approximately 6 miles into Gardiner.
    • Before the traffic lights at the Gardiner/Randolph Bridge, turn right onto Northern Avenue.
    • Gardiner Annex is at the top of the hill on the left.

    From Lewiston via Route 126

    • Follow Route 126 East to Gardiner.
    • Turn left at first traffic light onto Route 201 North. At next light, turn left. Take first left onto Northern Avenue.
    • Gardiner Annex is at the top of the hill on the left.

    From Wiscasset/Pittston via Route 27 North

    • Follow Route 27 North to lights at Gardiner Randolph Bridge. Turn left onto bridge and change to the right lane.
    • Turn right at end of bridge, then take first left onto Northern Avenue.
    • Gardiner Annex is at the top of the hill on the left.

    From I-95 northbound (toll highway)

    • Take I-95 North to West Gardiner toll booth, Exit 102. Turn left onto Route 126 North and follow to Gardiner.
    • At first traffic light, turn left onto Route 201 North. At next traffic light, turn left, then take first left onto Northern Avenue.
    • Gardiner Annex is at the top of the hill on the left.

    From I-95 southbound (toll highway)

    • Take Gardiner Exit 103 and go through toll booth. Take first exit after toll booth (Rte 126 East), turn left at end of exit.
    • Follow Route 126 East to Gardiner. Turn left at first AND second traffic lights, then take first left onto Northern Avenue.
    • Gardiner Annex is at the top of the hill on the left.

    From I-295 northbound (non-toll highway)

    • Follow I-295 North and continue to Gardiner Exit 49 (Route 201 North).
    • Follow Route 201 to Gardiner. At second traffic light, turn left, then take first left onto Northern Avenue.
    • Gardiner Annex is at the top of the hill on the left.

    From Rockland are via Route 17 West

    • Take Route 17 West into Augusta. At first traffic light, turn left onto Route 27 South.
    • Follow to lights at Gardiner/Randolph Bridge, turn right onto bridge.
    • Turn right at end of bridge, then take first left onto Northern Avenue.
    • Gardiner Annex is at the top of the hill on the left.

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