File A Complaint

If you are a Maine resident, you can submit an online complaint to the Bureau of Consumer Credit Protection regarding a:

  • Auto Dealer Credit Sale
  • Check Diversion Program Operator
  • Check Casher
  • Consumer Reporting Agency
  • Debt Collector (including Repossession Companies and Property Preservation Service Providers)
  • Debt Management Service Provider
  • Employee Leasing Company
  • Foreign Currency Exchanger
  • Foreclosure Purchaser
  • Exchange Facilitator
  • GAP Waiver Administrator
  • General Creditor
  • Litigation Funding Provider
  • Loan Broker
  • Loan Officer
  • Loan Servicer
  • Money Transmitter
  • Non-Bank ATM
  • Pawnbroker
  • Payroll Processor
  • Private Student Lender
  • Real Estate Settlement Agency
  • Rent-to-Own Company
  • Sales Finance Company
  • Student Loan Servicer
  • Supervised Lender (including Payday Lenders)

Please note, we can only assist consumers who are residents of Maine

It is important to remember that the Bureau cannot act as your attorney. The Bureau does not have the power to adjudicate complaints. If a dispute turns on facts that do not involve a supervised entity's violation of a specific law or regulation (such as a matter concerning a business’s exercise of internal policies or guidelines), the Bureau will not have the authority to obtain relief for you.

File your complaint online

Download a complaint form (PDF) and mail to:

Department of Professional & Financial Regulation
Bureau of Consumer Credit Protection
35 State House Station
Augusta, Maine 04333

Call the Office

Telephone: 800-DEBT LAW (800-332-8529, toll free in Maine) or 207-624-8527
TTY for hearing impaired: 888-577-6690