Mail, Telephone, and Online Purchases
If you would like to file a complaint about a business, please use our online service.
If you would like to file a complaint about a business, please use our online service.
Here you will find information on how you can protect yourself when repairing your motor vehicle.
Here you will find information to assist you when reading your vehicle’s title and when you suspect your odometer has been tampered with. Additional information about your rights and how to protect yourself from odometer fraud can be found on the Bureau of Motor Vehicle’s website.
Here you will find information on how you can protect yourself when purchasing a used motor vehicle. For more information, see the Secretary of State’s Used Car Buyer’s Guide.
Here you will find information on how to navigate the complexities of a lease contract. For more information, see the FTC’s website. This information is also available in our downloadable leasing, buying, and advertising a vehicle guide (Word).
The Maine Lemon Law protects consumers whose vehicles have defects while under an express warranty. If your vehicle is a “lemon” and you have complied with the law’s requirements, then the manufacturer must provide you with a replacement vehicle or a refund. If they don't, then you can compel arbitration. If you win the arbitration and the manufacturer still does not comply, then you can sue in a separate court action and obtain additional relief.
This chapter describes your protections under Maine law when you buy or lease a new vehicle.
This guide describes what you can do if you are sold defective goods.
This guide describes your rights under Maine’s laws related to warranties on consumer products and services.
This consumer rights chapter describes Maine’s most important consumer law, the Maine Unfair Trade Practices Act.