Consumer Complaints or Questions
Consumer Protection DivisionContact the Consumer Protection Division with your question or complaint. Many consumer issues with businesses are resolved through our free and voluntary Consumer Mediation Service, which we can determine whether it would be right for your situation after a brief email exchange or phone call.
Please include your name, address, phone number, and a brief description of the issue.
(800) 436-2131 – toll free in Maine
Our consumer hotline accepts calls between 9 am - 12 noon and 1 pm - 4 pm, Monday – Friday.
Attorney General's Consumer Information and Mediation Service
6 State House Station
Augusta, Maine 04333
Maine's Lemon Law
Maine's Lemon Law applies to new vehicles in for repair before reaching 18,000 miles. The vehicle must still be covered by the manufacturer's warranty and be less than 3 years old. Contact the Maine Lemon Law Arbitration Program at firstname.lastname@example.org or call the consumer hotline number above.