Data & Reporting
NEO Student Data Refresh
NEO Student Data will refresh in:
*Please note: this process may take a few minutes.
Hours and Contact Info
Monday: 8 a.m. – 4 p.m.
Tuesday: 8 a.m. – noon
Wednesday: 8 a.m. – 4 p.m.
Thursday: 8 a.m. – noon
Friday: 8 a.m. – 4 p.m.
*Tuesday and Thursday from noon to 4 p.m., System Support is email only.
Phone: 207-624-6896 Email: Medms.Support@maine.gov
Current System Issues
Connect
No issues at this time.
NEO
- NEO is currently ingesting old records from Connect. If you see an incorrect SPED or Economic status in NEO but it is correct in Connect, this issue is why. -Resolution: Morning of Friday, 10/23
- NEO will not be loading data from Connect between the hours of 3pm to 6pm Thursday, 10/22.
MEIS
No issues at this time.
Announcements
MEDMS Support Wait-Time Notice
Please note that, due to ongoing system issues and the new nature of Connect, average call times have increased from approximately 10–15 minutes to 30+ minutes.
MEDMS is working diligently to assist our districts and address these challenges. If you prefer not to wait on hold, you may leave a voicemail, and we will respond within 24 hours. You can also email us directly at Medms.Support@maine.gov.
We appreciate your patience and understanding as we work toward establishing a more consistent and efficient workflow with our new systems. Thank you for your continued partnership!
Data Systems
Data Systems Logins
Data systems require accounts to access. Accounts can be requested via the access form below.
Data Systems Access
The access request form is used to grant or update access to our five data systems (linked above). To be granted access, the requestor must ensure their district has entered them into NEO Staff.
Data Systems Training
Data systems training can be initiated for new employees or anyone who would like a refresher on our systems. This training is one-on-one with our Education Data Quality Trainer, AlLee Cookson.
Resources
Reporting Calendars
- Reporting Calendars by Organizational Type
- Reports Due by Month
- Open & Due Dates
Student Data & Entry Reporting
- Connect Guides
- Student Reports
- Student Enrollment Guides
Staff Data Entry & Reporting
- Staff Reporting Instructions
- NEO Staff Reports
- Maine Education Information System (MEIS)
Schools & SAU Reporting
- Maine Schools
- Organizational Data (Infrastructure)
- EPS Guides / Contact Search
MEDMS Support Data Team
- Drew Mitchell Education Data Systems Support Manager
- Michael Mikrut Education Data Systems Support Analyst
- Alex Newman Education Data Systems Support Analyst
- Robert Doyon Education Data Systems Support Analyst
- Joe Ogden Education Data Systems Support Analyst
- AlLee Cookson Education Data Systems Quality Trainer
- Katherine Warren Education Data Manager
- Kim Hall Education Data Systems Manager
- Eric Ogden Education Data Federal Coordinator
- Penny Henry Education Data Assessment & Accountability Data Coordinator
- Brett Molin Education Data Warehouse Coordinator
- Trevor Burns Education Data Reporting Coordinator
- Brenda Wagner Procurement Analyst