BUC - Claims

Attention Maine Unemployment Insurance Claimants!

The unemployment compensation benefit claims system (including our toll-free 800 number) will be unavailable due to maintenance from 5:00 PM on Tuesday, November 13, 2018 until 8:00 AM, Friday, November 16, 2018.

Plan to make your weekly certification for week ending 11/10/18 prior to 5:00 PM on Tuesday, November 13, 2018. The most complete and quickest way to do this is on the web at: https://reemployme.maine.gov/accessme/faces/login/login.xhtml

If you need to file an initial claim for unemployment benefits, please plan accordingly around our scheduled maintenance window. The quickest way to file your initial claim is on the web at: https://reemployme.maine.gov/accessme/faces/login/login.xhtml

If you have questions, or require assistance, please call toll free (800) 593-7660 (M-F, 8:00 AM - 12:30 PM). As a reminder, this number will not be available during our scheduled outage time, but you may still contact us via e-mail by visiting: https://www1.maine.gov/labor/contact/index.html and selecting the 'Unemployment' radio button and completing the form.

Unemployment Customer Service

Toll-Free: 1-800-593-7660

Submit an Online Inquiry: https://www1.maine.gov/labor/contact/index.html

Customer service is available Mon-Fri, 8:00 a.m. to 12:30 p.m.

TTY/Relay for Deaf and hard of hearing: Maine relay 711

New Unemployment Insurance Tax System for Maine Employers in 2018

On December 6, 2017, the Maine Department of Labor (MDOL), Bureau of Unemployment Compensation (BUC) implemented the first phase of ReEmployME, a modernized replacement system for Maine’s unemployment insurance (UI) program. The first phase focused on the UI benefits claim filing and management.

The second phase of ReEmployME, Employer Services (ES) tax functionality, will begin implementation in August with Registration for new Maine employers. The main implementation of the new system is expected in early November 2018. Since the late ‘90’s, Maine Revenue Services (MRS) has performed some of the UI Tax business functions for MDOL BUC. The new UI Tax system will allow MDOL BUC to resume most of those business functions and provide an improved and modernized employer online experience.

One of our primary goals for ReEmployME Phase 2 is to provide Maine businesses with relevant information that may impact their business with DOL BUC. In the weeks to come, both MRS and MDOL will be providing links to FAQs and an online repository of communication statements.

Please visit the MDOL BUC Employer Services homepage for updates about the new ReEmployME tax system and how it will affect your business or call an Employer Services customer representative at (207) 621-5120 or toll free at (844) 754-3508. http://www.maine.gov/labor/unemployment/tax.shtml

For those employers that use a payroll processor or tax preparer, please provide them with a copy of this statement.

Unemployment: Changes to Work Search and Technical Support Line Availability

As of September 4, claimants who need help creating a ReEmployME account, have issues with their account, or who need to provide work search efforts for a weekly certification filed via the automated phone filing system, can call a Customer Service Representative between 8:00 a.m. and 12:15 p.m., Monday through Friday except state and federal holidays, at 207-623-6765. They may also call our regular 800 number at 1-800-593-7660 directly between the hours of 8:00 a.m. and 12:15 p.m. for assistance with their ReEmployME account, to provide a work search to complete a claim previously filed on the automated phone filing system, or any other unemployment related questions.

Outside of these hours of availability, claimants may also contact us electronically via email by visiting https://www1.maine.gov/labor/contact/index.html . Select the radio button for Unemployment and complete the form presented.


The Bureau of Unemployment Compensation contributes to economic stability by providing temporary employer-funded benefits to eligible individuals while they seek re-employment. We operate an accessible, integrity-driven program in a timely and accurate manner.

Getting Started

n order to receive unemployment benefits, please complete the following steps:

Benefits for using ReEmployME

Access your account online and avoid long wait times over the phone:

What I need to file

  • An account in ReEmployME
  • Your Social Security Number
  • Your Alien Registration and expiration date
  • Employment Information
  • A valid email address

Next Steps

Frequently Asked Questions

Publications

 

 

 



Filing Options

To file your Weekly Certification on the automated phone filing system:

  • Call 1-800-593-7660
  • Input your information
  • Login in to ReEmployME to complete your work search record or transfer to customer representative to complete your work search

The automated phone filing system does NOT accept your work search record, therefore we recommend filing online. However, you are able to complete a weekly certification filed through the automated phone filing system by providing your work search efforts to a representative. Failure to provide a work search record may result in denial of benefits.

Claimants who need help creating a ReEmployME account, have issues with their account, or who need to provide work search efforts for a weekly certification filed via the automated phone filing system, can call a Work Search and Technical Service Representative between 8:00 a.m. and 4:45 p.m., Monday through Friday except state and federal holidays, at 207-623-6765. Work Search and Technical Service representatives can only take work search efforts to complete a claim previously filed on the automated phone filing system, or answer questions about creating a ReEmployME account.

Claimants who need help filing a claim or to get information about a current claim can call a Customer Service Representative at 1-800-593-7660 between 8:00 a.m. and 12:30 p.m., Monday through Friday except state and federal holidays.

Forms

  • B-100 (DWB) Dislocated Worker Benefits Training Verification Form: Verification of attendance at training for Dislocated Worker Benefts claims.
    (Download Word) (Download PDF)
  • UC-3 Request for Commission Hearing for Income Tax Refund Offset: Used to request a commission hearing when an Income Tax Refund is being offset.
    (Download Word) (Download PDF)
  • UIC-1 Overpayment Waiver Information: Information on how to request a waiver of an unemployment benefit overpayment through the Unemployment Insurance Commission.
    (Download Word) (Download PDF)
  • ETA-858A TAA-TRA Training Verification Form: Weekly Request for Benefits and/or Daily Travel/Subsistence Allowances (combined form) for Trade Readjustment Allowances and North American Free Trade Agreement Programs.
    (Download Word) (Download PDF)
  • B-70-1 Dependents Claim Form - Continuation Sheet: Continuation sheet for listing additional dependent children when using the Form Me. B-70.
    (Download Word) (Download PDF)
  • BD-4.7 (Web) Doctors Statement: This form can be used when medical information is required in order to process a claim for unemployment compensation.
    (Download Word) (Download PDF)