Crisis Services

Crisis Services
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The Developmental Services (DS) crisis system is for anyone with an intellectual disability or brain injury. DS Crisis provides assistance to individuals, families, guardians, and providers to maximize individuals' opportunities to remain in their homes and local communities during and after crisis incidents.

Developmental Services crisis system is made up of five major components:

Prevention Services - provide wellness checks and identify ways to help people work through potential crisis.

  • Prevention Services are proactive and individualized approaches to assist consumers and their supporters to identify ways to help them work through an emergency situation. This is best accomplished through consultation and education, as well as, the development of a prevention plan. Prevention Services might include a visit at the request of a supporter to check a person's well-being or in times of public emergencies to check on people living alone.

Crisis Telephone Services - 1-888-568-1112 available statewide 24 hours a day provide information, referral, and action plan development.

  • Crisis Telephone Services are essential to a crisis system. These are often the first point of contact with the Developmental Services system for a consumer, guardian, or family member. These telephone services reach a wide geographic area in a timely manner.

Mobile Crisis Outreach Services - provide on-site wherever needed

  • Mobile Crisis Outreach Services are provided wherever needed. This could be at the person's home, police station or jail, homeless shelter, work site, hospital, or anywhere in the community. Crisis staff provides on-site assessments, consultations, education, crisis stabilization and crisis plan development. Whenever possible crisis workers help the person stay in their home.

In-home Crisis Services - assist people to become stabilized in their home.

  • In-home Crisis Supports assist people to become stabilized in their home. This reinforces their existing support system and prevents potential adverse effects of having a person leave their home. Services include consultation, assessment, and planning.

Crisis Residential Services - provide very short-term, highly supportive and supervised residential settings.

  • Crisis Residential Services provide very short-term, highly supportive and supervised residential settings where the consumer can stabilize and readjust to community living. Staff is present 24 hours a day to assess safety and functional skills, assist in planning, promote independent living skills, monitor medications, and assist with transportation. These settings are less restrictive, less disruptive, and less costly than inpatient programs.

After-Hours Public Guardianship meets the on-going health and safety needs for individuals under public guardianship. Agencies are able to contact a public guardian representative through the DS Crisis Team on nights, weekends and holidays for permission to treat. This might include medication changes, emergency hospital visits, and allegations of abuse, neglect or mistreatment.

* Also to note: Serious reportable events that occur after-hours must be immediately reported to a DS Crisis Worker. This includes allegations of abuse, neglect, or mistreatment, serious injury, rights violation, lost or missing person, suicide attempt, assault, death, or any other dangerous situation which imposes risk of imminent harm, of any individual served by Developmental Services.