The Division of Licensing & Certification (DLC) provides regulatory oversight of medical and long-term care facilities in Maine. This includes oversight of the CNA registry, criminal background checks for employers to ensure staff are safe to care for our vulnerable citizens, and investigations into allegations of unsafe practices/events in facilities as diverse as hospitals, nursing homes, assisted living facilities, and group homes.
Popular Resources
- FOAA Request Form
- CNA registry
- Search for a Licensed Provider
- CRMA and PSS Training
- Acute Care (non-LTC)
- Nursing Facilities (LTC)
- Non-Medical Agencies
- CMP Reinvestment Program
- Promoting COVID-19 Booster Vaccinations in Nursing Facilities, Assisted Housing, ICF/IIDs
- Recruitment and Retention Toolkit
Complaints
File a complaint (Individual Only) or
Report an Incident (Entity Only) about a Medical facility or provider
Complaint line:
Toll Free: 1-800-383-2441 (207-287-9308)
Home Health & Hospice Hotline:
Toll Free: 1-800-621-8222 (207-287-9302)
New!
New - Changes in Legislation to Temporary Nurse Agencies PLUS a new application as of 10/25/2023 can be found here.
New - Effective 10/25/2023 the Division will no longer be registering Placement Agencies in Maine. (LD 636)
New - Recent QSO Memos from CMS 5/2023
- QSO-23-13-ALL (PDF)
- Guidance update 5-8-2023 (PDF)
- QSO-20-38-NH Testing Expired (PDF)
- QSO-20-39-NY Visitation rev 5-8-2023(PDF)
New - Emergency Crisis Staffing 1/13/2022